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IMHO Germans are very good in hospitality regarding my personal experience... Quote:
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![]() It is indeed, but the compliments are to Sion from NosDa, who mentioned it first! ![]() I absolutely agree with it, and this stands for even in this forum... For example: If you agree with most of the posts, or just have the same experience, but nothing special to add on, you won't post it, will you? ![]() Quote:
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"Home is a place where you would be always happy to stay." Aboriginal Hostel Budapest |
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Reasons why we do not (yet) have 93: - There are road works in front of the house, there is a construction site next to it and another construction site opposite of it. You can imagine itīs noisy... ![]() - In the first year after we opened in Munich and Vienna (Lounge), we had 97 on cleanliness in both hostels. In Berlin, we have 93. The problems are: First: there is a six-lane road and a big intersection next to us. You canīt believe how much dust comes flying in through open windows. Second: we have ruined the flooring. We have a PVC flooring in the rooms, but they delivered a quite porous sort. Cement dust filled the pores during construction - itīs almost impossible to get it out, we have tried everything. In addition, there are ugly scratches in the floor from when we moved the bunk beds around. The floor looks like 20 years old in some rooms. We will have to replace a lot of flooring... in winter. Third: inefficient teamwork of the cleaning staff. They have a new supervisor since last week, so letīs see. - Four full-time staffers are from Vienna. They moved to Berlin for the opening. They are superb staff, but have not yet a clue about Berlin. I worked the front desk a few days in February and remember how stupid I musthave looked a couple of times - I did not even know the number of the tram lines stopping round the corner. I never got farther from the hostel than the Kebap restaurant next door. The rest of the staff knows Berlin, but has not yet a clue about efficient front desk work in a busy hostel... enough time will sort that out. - We have a superb terrace but donīt use it (yet) the way we could. The seating benches only arrived three weeks ago and we still need loads of plants to make it look nicer and break the wind. There are just too many things we decided to do "later" before we opened. We did not expect to be very busy except in July... in Munich, we had less than 60% occupancy in the first year; in Berlin, weīll be above 80%, easily. Yes, for crying out loud! At least we can rely on the German girls! ![]() Quote:
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I stopped trying to make sense of weird ratings though. Or do you have a good theory why we always get incredibly good ratings during Oktoberfest? The guests pay a silly price for their beds, itīs so loud that itīs impossible to sleep, thereīs dirt and puke everywhere, thereīs an endless line at the reception 24/7, there are sometimes 12 people in an 8-bed dorm because most guests frequently end up in bed with someone they donīt remember the next morning, ... wait... maybe thatīs why! ![]() ![]() Quote:
Checked the figures: 57% are 25 or younger /// 64% are 26 or younger. Anyway, that is just from a random day in winter. I guess our summer guests are younger (no university holidays in winter!). Quote:
Last edited by santa klaus; 4th July 2008 at 6:57. Reason: sp |
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