Hostelworld's Live Chat for Customer Support

[Hostels]

Hostelworld now has customer support via live chat:
http://www.hostelworld.com/infozone/...ws.php/Read.77

If you have problems with guests who don't understand the commission/refund/"deposit" process it might be possible to refer them to Hostelworld's live chat for support.

[ScotHost]

if it's anything like their hostel support it'll be rubbish anyway

[santa klaus]

I just tried it, I got an immediate reply. I think it´s a good idea.