MyAllocator - has anyone tried it?
Has anyone tried the hostel channel management system called MyAllocator?
Our web based hostel channel management product. This allows a hostel to update their bed/room prices and availability and to send it out to multiple booking engines.
We currently offer updates to Hostelsclub.com, Gomio.com, Hostelworld.com and Go2hostels.com. Hostelbookers.com have confirmed that they will come on board early 2010 and we are in discussions with a number of other booking engines.
My Allocator is great system. It makes managing allocations so much easier, you can send it updated bed prices and availability to multiple booking engines effortlessly. Don't really know how we managed without it and my frontline staff swear by it!
I am using myallocator now about 1 year and i am very satisfied with it. I have a hotel in Zanzibar (http://www.sansibarurlaub.de) where the internet is very slow and i hardly have a chance to update multiple channels. Instead of 2 hours daily (what would not be possible) for updating availability i need only 5 minutes.
Myallocator is easy to use, has everything you need, good price and the support is perfect. When you have a problem you get within a few hours answer, even on saturday and sunday.
If i would open a new hotel, one of the first things i would do is to subscribe with myallocator.
i'm also using. it's a good program at the moment. and it could be great program soon after they update a few things. they are currently working on them
check it out
MyAllocator also likes to inBed.me as well. inBed.me is s social booking site for hostels, beds and couches. Our site not only allows travelers to book their beds, but also to see who will be staying at each hostel during their travel dates. Travelers can then connect with each other to share tips or plan activities. Here are some of benefits of listing:
-It is totally free to list your hostel http://book.inbed.me/welcome
-100% commission FREE bookings on all reservations made by travelers that you refer, http://book.inbed.me/online
-On all other bookings made on inBed.me, a commission of 10% is billed and payable only AFTER you get paid
-Publish your rates (either manually or automatically through our API) or submit offers based on travelers itineraries. http://book.inbed.me/rates
-Earn 5% commission on any booking that a referred traveler makes over the next 3 years with our referral program http://book.inbed.me/referral_program
We've been using Rate Tiger for the last year and a half. Very good support. ratetiger.com
Their shopper isn't very helpful because it shows the cheapest price on the competitors sites. If you have private rooms, you won't get a good idea of their prices. I'd highly suggest it...but alas, we're moving to ASSD which will have that capability for us.
Myallocator now updates to the channels below and integrates with several PMS providers including loventis soon - Still only £10 per month, no room limits or commission fees -
Hostelbookers.com (including affiliates such as Hostelmania.com)
BookingMarkets (LetMeGo.com and others)
Laterooms, Agoda, BBPlanet, maxbooking and initalia all coming before April 2012
Loventis is now fully integrated with Myallocator!
Please fell free to contact me in case you wanna try it.
I have been using MyAllocator for nearly a year and have linked it with Loventis (PMS) which was free to me -
I can only say It is the perfect solution for us - NO MORE CHANGES TO AVAILABILITY ,PRICE, AND IT TRACKS MY LOVENTIS ROOM LAYOUT!!
I can only say that the service back for both systems is second to none!
I could not survive without them both!!!
how much does it cost per month?
I have been using Myallocator for all my clients and It links seamlessly with Loventis PMS
MyA on costs £10.00 per month and it does everything!!!
If you need any help please do not hesitate to contact me
Hostel Business Marketing
Just to continue this thread- ROOMALLOCATOR.CO.UK are a company who are partnered with MyAllocator and Loventis and Maxbooking
You get a Property Management System, Channel Managenent system, & Free Booking Button all Linked -NO STAFF NEEDED!
to provide the ultimate HOSTEL CHANNEL MANAGEMENT SOLUTION
THEY LINK TO HOSTELWORLD. HOSTELBOOKERS. Booking.com EXPEDIA, -20 or so quality booking agents
Roomallocator does all the work from start to finish and the support is free as long as you need it.
great website with testimonials from other hostel owners on it.
WWW.ROOMALLOCATOR.CO.UK (They work worldwide)
Anyone using Myallocator? Or are there better options now, I know this is an old topic.
To answer your question the use of Myallocator married to Loventis and Free booking button (Maxbooking) is in my opinion the perfect solution for Hostels,B & B s , Room rental of any description
roomallocator.co.uk uses the three companies and sets up the solution for very little money. They also offer business Revenue management into the price should you want it!
MyAllocator definitely has a part to play in the market. We have direct integrated with the best global Online Travel Agents like HostelWorld, Agoda etc. But there remains a lot of localised regional OTA's that can be important to the hostels in their orbit. MyAllocator rapidly adopts these integrations via bypassing complicated aspects of integration by moving the things like currency exchange rates to HostelOffice. MyAllocator also does not import credit card details and this is a serious issue if a hostel is having lots of cancellations or No Shows. For example Booking.com famously does not make any effort to facilitate for the hostel cancellation or No Show policies. HostelOffice again fills the gap by enabling the hostel to debit for the No Shows and late Cancellations.
MyAllocator has grasped a core principal of the internet. That being there is increased localised specialisation occurring that increases the relevance of local expert OTA's . SiteMinder has proven this model by creating a very successful channel manager business over the last 7 years. Ctrip is a great example of a local OTA that SiteMinder is excited about and MyAllocator intending to integrate with. Ctrip is the most popular OTA used by mainland Chinese people to book airline tickets and accommodation. There are many examples of OTA's like this and great debates about how many should be integrated or not. The answer to such a debate is found by asking yourself what is the cost?
If you are happy to pay commissions to agents, then you are happy about the commission cost and most likely do not seek to reduce that cost. If you are happy that people book beds and then cancel or No Show and you can not debit their credit card, then you are happy about that cost. When you are happy about these things then you will be most happy with MyAllocator. If you are proactive pursuing direct 100% bed price paying guests then you could also be happy about MyAllocator to assist you in the off season. If you have succeeded to have an excellent web presence that gains you mostly direct non commission lost bookings then MyAllocator can still be an asset when you price all beds to cause the guest to pay agent commission on top of your full bed price.
But the more you expose your hostel to agents then the more those agents compete with your direct booking web presence to undermine your direct bookings. The more closely you are align with agents then the more exposed you are to manipulation by the agent rules. All the agents and your own website rely on Google and Google gives the advantage to the hostel website and not to the agents. So if you feel you have to rely on agents via a channel manager then you are giving up the advantage Google gives you.
You are putting out heavy accusations against MyAllocator so you are obviously treating them as a competitor by putting them down.
I am still convinced their channelmanager is a great tool wich gives great advantages to hostels not only by reducing their workload to get recognized on bookingchains but also on the possibility to keep the competition between the channels alive. The big ones have shown clear enough that they are willing to take advantage of their marketpower, so this is not just a question of dislike or prejudice against one or the other but of plain economic interest of the hostel community.
For most hostels i have seen trying to compete with the big channels via their website is not an option, as they gain big parts of their revenue via these channels. But MyAllocator gives them a handy tool to spread the options across the different channels (more than 40 to choose) and their website too.
Although they have advanced their website significantly to 2.0 for manually allocating your bookings it is the way to go to have it integrated into your PMS. This way it is a one click to get all channels at once updated while editing your bookings.
The new release of the Property Management System called MisterXbookings comes with MyAllocator integrated. The system itself is in professional use since 2009, the channelmanager integration is currently a beta release, so is the website which is about to be released to public audience within the coming weeks.
So stay tuned, you will hear more about it soon.
Well said !
MyAllocator offer the perfect solution for Hostels and now if they integrate with a quality PMS
Then BINGO- Problem solved!
I use it every day and love it Joking aside we receive 100s of thank you notes from our customers daily and I wanted to take this opportunity to thank the 1000s of properties worldwide who choose Myallocator!
For those who want to know how powerful Myallocator is please send me an email at email@example.com with reference "HostelManagementRocks" and I will personally get you sorted out with the best channel manager in the world for Hostels without having to pay extra fees for things you don't need!
CEO @ Myallocator
Someone please point out the supposed negative things I stated about MyAllocator?
I am quite sure I posted a balanced set of information that gives the reader no doubt about the value MyAllocator would have for their hostel and ideas on how to make the most of MyAllocator.
This thread has existed for over 5 years and no one had bothered to post some details on how MyAllocator functions from a users perspective that communicates more than is on the MyAllocator website. So I do not think I should be attacked for contributing content after waiting over 5 years for others to contribute content.
Myallocator does get the credit card information from Booking.com and holds it for you to access which is quite good as Booking.com remove it after 10 days after the booking.
Hi John. Please clarify. When a booking is cancelled by the guest within the hostel's prohibited non cancellation period stated on Booking.com for that hostel. How do hostel staff then find the credit card number in MyAllocator for that guest to debit their card?
When a booking comes in from booking.com to myallocator the credit card details are saved .
When the customer cancels the details are still visible in myallocator, you just login and click the booking and they are there.
As i know BPO and my allocator will work together.
BPO will integrate my allocator as his own channel manager.
Hi Jay, is this just a rumour or do you have serious information about it? It sounds a bit irritating to hear the big players are going to spread allocations to the many, no?
Or did they rediscover the basics of hostelling like openness, individuality and others than big money?
It's not a rumour.
It will be show at HW conf.
I can confirm this is real. The announcement will take place at the upcoming conference with both systems being ready shortly thereafter.
So if I have a hostel on hostelworld can i use myallocator for free then.
Or how does this affect people who use myallocator.
Also wont hostelworld see now what bookings we get from our won website or through affiliates.
I am a big fan of myallocator but I am not too happy about this move and might be looking to switch.
I understand you are also running a business and have decisions to make but for me this would not be a good partnership.
Great questions -- John. The connection is for BPO users only.
All other Myallocator' users will not be affected in any way nor will any of their data be shared.
Sorry I haven't used BPO so not familiar with it.
So people will be able to use BPO and with the new myallocator connection connect to sites like booking.com
Any BPO user who elects to use Myallocator as their channel manager will be able to connected to any of our supported channels.
You can assume that BPO with integration of MyA is indeed a perfect Hostel Solution product. You can also expect to pay for it as well. - How much is MyA linked to say Loventis - Then I would expect similar for BPO/MyA
Myallocator clients will no doubt be unaffected in there current position.
I agree the fact that HW have anything to do with it seriously undermines what should be a great IDEA!!
I will look at it the solution for all my clients currently using Loventis& MyA
I am happy to connect with anyone via Skype to discuss what the integration means. Just ping me at firstname.lastname@example.org!
Thanks for answering us Adam.
I might contact you via skype.
I am just wondering am I correct in saying Digital Arbitrage took over myallocator this year.
Is Mark and Mo still involved?
After rereading the comments regarding BPO i do feel more and more ambiguity about the meanings of the announced cooperation.
"BPO will integrate my allocator as his own channel manager."
Does this also mean they are owning or taking over the rights of MyAllocator now?
"The connection is for BPO users only."
Well. Hopefully the connection will stay available for NON-BPO users too? Or will it become exclusive for BPO users as this interpretation of Adams declaration is also possible?
Some public clarification to wipe out the ambiguity might be helpful. Maybe i should also add that for a software developer like me a non precise - or ambigue - explanation is to be avoided at any cost as computers tend to work with perfect precision and do not leave any place for a maybe, this just as an excuse for insisting so hard on this point.
I apologize if my answers were ambiguous. Not my intention.
What I meant by BPO-Only users is that Myallocator will serve as a channel manager attached to BPO. If you use BPO now or in the future, you can also subscribe to Myallocator as a separate service and then link the two via an API, similarly to any PMS and Myallocator. Think of this announcement solely as a new PMS partner.
For all NON-BPO users nothing changes. You can continue to use Myallocator as you would currently or via one our other PMS partners.
Happy to talk to anyone. Shoot me an email at email@example.com and I will coordinate a call (skype or phone).
Is there a date on when the BPO - MyA link is available?
Not at this point. Most likely early Feb.
BPO connection with MyAllocator is a brilliant achievement for MyAllocator and shows how valuable HostelWorld sees opening availability for hostels to multiple OTA's. PMS integration with HostelWorld took years of lobbying HostelWorld so this MyAllocator integration shows a quantum leap on behalf of HostelWorld. When there are regionally dominant OTA's then hostels in that region often seek an integration solution and this is a great strength of MyAllocator. As an example - a hostel in Spain integrated with HostelWorld and seeking an automated integration with a the regionally dominant OTA "Your Spain Hostel" can now integrate with that OTA.
This trend towards Localisation is what is happening worldwide and what Google is seeking to enable. Globalisation is no longer so dominant so that an OTA on the other side of the world is less able to dominant a country they have little to do with. The more hostels seeking to communicate content that is local specific have an increased chance to be seen by travellers. The challenge is for travellers to find out who are the dominant OTA's for that region as they travel across borders.
You sound as if you are speaking on behalf of Hostelworld.
I can't see any advantage for Non-BPO user with their move towards MyAllocator.
Or did i miss something?
Peter your thoughts are not immediately understandable by me. But after pausing to consider what you wrote I guess you are thinking that BPO users now will compete with your hostel on other OTA's. But this is the nature of OTA's that are aggregation sites listing lots of hostels. OTA's are not the place for gaining exclusivity so BPO users joining the lists is what was always going to happen eventually. A hostel should never be banking on OTA's for their business survival. OTA's are a back up to the main game. Personally I was expecting a different move from Hostelworld with regards to BPO. So my statement about HostelWorld placing value on integrating BPO with more OTA's does not mean I agree with it. It is just that - they place value on it as do a lot of hostels.
The main reason of this choice is that the other channel managers make technical problems with HW and HB sites and HW loose lot of time to solve the booking problems.
Peter K, for any non-BPO user of MyAllocator this shouldn’t change anything, as far as I can tell. But this is a pretty big deal for all of the hostels who ARE using BPO. It means that the real-time availability in BPO will automatically update for OTAs other than HW without any extra steps from the hostel staff, which was never possible before.
It is also likely that a lot of BPO users will move over from the HW booking engine to MyAllocater's Book Now app to take reservations from their own websites. This will save those hostels quite a bit of money on their direct bookings.
I'm curious: MyAllocator currently provides the ability to automatically alter the prices for each channel, for example to include any commissions in an OTA's selling price. Will BPO users be able to use this feature to incorporate HW's commission?
Hi Brian, as Adam has stated in his posting here from 8th december it is to be expected that *after* all the changes are done everything will become the same like they were for all MyAllocator users before:
" The announcement will take place at the upcoming conference with both systems being ready shortly thereafter."
Currently the API for a PMS to connect to MyAllocator is in a complete rebuild and the former version will be dropped as they stated here on the official API-reference page:
This API is currently considered "beta" and in active development.
It will be suitable for production use by mid December at which point v1 will be considered end of life.
This means there is currently only a beta version of the API available to connect to MyAllocator via a PMS until the integration with BPO is completed, as announced around february.
This was a not so nice to be discovered surprise without former notice.
I hope this will not happen again in the future of MyAllocator.
which was aquired by Digital Arbitrage, Inc. last year, as to be seen here
Their current Todo List does not look like an easy six weeks job to go to make it available as a reasonable tool to be used in a productive environment again soon:
- Our Todo List
We are no longer allowing new clients to board under our legacy "antiquity" version(s) of the API.
This is a list of Errata. This page will list known areas we are working on, if you have a bug please let us know. This is our internal list of stuff we know is broken, or stuff we're working on.
NEED TO REGRESSION TEST v1
All calls need stricter incoming type checking, specifically at the container level.
PMS Property ID cannot be used as an identification.
Documentation: needs to be restructured, fix indenting, add Auth/PropertyId, designate container nodes using new syntax
Documentation: need to add new error codes, possibly create a severity measure.
Documentation: need to make list of channels and capabilities auto update
Documentation: need to implement test harness in API + fix API URI parameter strings
Documentation: need to fix title bar in API
JSON - planning to add _method, _version to the request (which must match URI) in next release 201412
Callback notifications for bookings cancelled via the API may be delayed, must be manually dispatched in staging environment.
Callbacks need to support versioning
propertyTokens are not fully implemented in all calls.
If you receive an internal server error, it is not always gracefully handled.
Error messaging on ARIUpdates on Channels needs to be improved. (Currently the same as legacy v1 API)
ARIUpdate ExcludeChannels is not working in JSON
AWS SQS notifications are not available in production (and will likely need some more live testing)
v1 compat - Need to discuss issues with overlapping date ranges (currently allowed on v201408, not on v1)
Loop Bookings: may not display properly in the interface (some date bug?)
Backend: Need to explore internal addState/useState on channels (is this even actually used?)
Backend: Need to move channel status logging from mysql to redis
Backend: Need to formalize the parameters/objects passed to upload_lt in each channel module for more legible internal codepath
Backend: Migrate MyAllocator->channel_update into the ARIUpdate framework
Backend: need to merge channel properties list in MyAllocator.pm into Channels.pm
If you want to see historical (recent) changes to the API our documentation is hosted on github. https://github.com/MyAllocator/apidocs
It is especially interesting to see that those who try to connect like they used to until last month are called "antiquity".
I am still working on a community solution - like some others - to go around this and hope to have some good news within the next days/weeks.
"<"miracle">"Maybe you might even be thinking about supporting this?"<"/miracle">"
So I've tested a myriad of systems out there and ran the numbers for competitive advantages and disadvantages of multiple systems on the market and ended up with a Loventis (Property Management System aka PMS) and MyAllocator combo. If you don't have much to manage it's totally possible to manage without a PMS, but MyAllocator is integrated with a few out there and the charges are not crazy. I have my qualms about Loventis, but can say that Martin is committed to improving based on the Feedback that I've given him over the last 6 months. It has full direct e-mail integration through the interface, which was deployed lately. It's been a huge help and time saver! Overall, I've been very satified with MyAllocator...though like all things there was a huge learning curve. Mark and Mo were always there to help. Not sure if this is still the case. In the last 8 months that I've been using the software there was only one crash that lasted for about 8 hours due to a server issue, which made it to where my online booking was down. However, the new site if any of you experienced the old one is a huge upgrade that came out in August of 2014 or so and I've been super happy with it. They even have integration with AirBnB now on the private rooms. All things said for the cost you can't go wrong. The booking widgets are pretty nifty too. You can experiment with ours here: http://www.travelershouse.org/book-now.html
I do wish they had a more mobile responsive widget, but a guest can still easily navigate the BookNow on their phone in around 2 minutes based on my tests.
HostelOffice Quote: MyAllocator also does not import credit card details and this is a serious issue if a hostel is having lots of cancellations or No Shows.
This is not true. MyAllocator is PCI compliant and does hold Credit card details for all guests, and has the ability to charge the total amount or a percentage through PayPal.
As an unbiased paying customer of MyAllocator I'm happy to recommend their product. PM me if you have any additional questions about my experience with MyAllocator.
I have compared extensively the following software companies in 2014. Just because I didn't go with one of these does not make them any less worthy than MyAllocator. However, for a small revenue hostel with 20 beds MyAllocator just fit the bill best. Do your own research and due diligence as the industry changes and companies get bought by competitors and sell quickly it seems.
MyAllocator (Mo & Mark) - https://www.myallocator.com/
Allocation software...aka Channel Managers:
DigitalRez International - http://digitalrez.com/
Charts PMS - (Nail was my rep) http://www.chartspms.com/
HostelOffice (Dean) - http://www.hosteloffice.com/
PMS that I'm using - I also have BananaDesk https://bananadesk.com/ on trial:
Loventis (Martin) - www.loventis.net
Best of luck to all. I hope this information helps you!
I also spent six months going through all the software options many years back and I fully agree with all you have said.
I found that Myallocator linked to Loventis to be a very satisfactory solution - I use it in 24 locations and all
owners find it very it to be effective
We are slightly confused over here. The old API is backwards compatible and not going away anytime soon. We would never remove any functionality without a huge advance notice. We recognize how valuable our PMS partners are and continue to be. That is why it became so important to address some long-standing issues in the API in the most expeditious way possible.
A few points in addition to your post:
* The v1 aka "antiquity" API has no end of life, we made a significant investment to make v1 compatible with all future versions.
* internally we don't even have a plan to deprecate v1 until well into 2016, maybe longer, it just depends on the adoption.
* v1 was _ridiculously_ hard for developers to implement, the success rate was extremely poor, the error handling was horrid, and, as a result, the integrations frequently were buggy.
* Yes, all of the call names were changed from VerbNoun to NounVerb so they would group nicely alphabetically, but all old call names (ex: SetAllocation vs. ARIUpdate) still work.
* we are going to continue to support both XML and JSON in perpetuity, and the XML data structures are identical (or nearly identical).
* we added functionality like UserTokens so you don't need to store passwords, this was the most highly requested feature, but there are many other improvements coming. The versioning capability is very important because it means we can roll out new functionality without impacting existing users. This is extremely important for desktop software systems which often can't deploy as quickly.
* So far all live PMS partners have been extremely enthusiastic about having userTokens so adoption is actually happening faster than we had anticipated, several vendors have switched over in less than a week, the current record is about 8 hours. We really tried to make this easy.
* We also unified the payment/booking calls which used json in v1, while all other calls used xml (this was a giant mess which basically meant every developer had to implement both xml and json). While we may also implement a HTNG/open travel version in the future there are no plans to deprecate this (since a lot of Hostel specific functionality isn't well handled by HTNG).
We'd like to have hundreds of channels, especially regional ones in the future and that just wasn't going to
happen with the way the old API/architecture was designed.
Hope that clarifies a few things.
It will be interesting to see how far the announcements of the management and the implementations of those who do the work - your developers/programmers - will become equivalent.
I am looking forward to be able to connect to the channel Manager called MyAllocator in a reliable, consistent - and always improving (with some forecast) - way as a PMS supplier.
As most of the readers here won't have any idea about what you are writing about regarding XML/JSON, Interface Conventions etc. Just to let you know: i am already working on the JSON integration, it is not a general problem to switch to another API, it is about the way it is handled, especially communicated.
When an existing connection gets broken, there are people suffering from this. And no need to guess who is the one to be blamed...